: Facilitator Pack :
: Teams / Culture :
You've done the HOP training, but how do you implement it?
Run a 90 minute conversation with your team about HOP (Human and Organisational Performance). Create understanding, focus and actions you can take forward to build a no-blame culture.
Download today and run this session with your team tomorrow.
Everything you need to facilitate a structured HOP discussion with your team.
Time: 90 mins
Audience: Team Leaders
Format: PDF and PPT Toolkit
Planning on introducing or raising the profile of HOP?
Have you completed the HOP training, but nothing has really changed?
Run a structured HOP conversation that helps your team reflect, discuss and identify practical improvements together.
In the HOP Facilitator Pack
The pack is a zip folder which includes:
- Facilitator Guide (open this first) (A4 PDF)
- Awareness & Action Survey (A3 PDF)
- Discussion Guide (A3 PDF)
- Action Canvas (A3 PDF)
- Facilitator PowerPoint Slides (PPT)
In the Facilitator Guide, I walk you through how to deliver this session. Follow my easy steps to prepare and deliver either in-person or remote/digital formats. Use the "Before the session" checklist to ensure you don't miss anything important as you prepare. Follow the "Facilitator Guide" as you run the session so you know when and what to say and do.
This pack will help you and your team explore what it means to have a no blame culture. Identify improvements to behaviours and support systems and leave the session with actions.
What is HOP
Human and Organisational Performance (HOP) is an operating philosophy that aims to improve safety and operational reliability. It recognises that humans are fallible and that mistakes are inevitable. Instead of blaming workers for errors, HOP focuses on understanding system flaws, environmental context, and organisational influences that shape human behaviour.